3cim Logo Help with common image tour display issues

Index
  1. System / Browser Requirements
  2. Interface Tools
  3. Display Window Controls
  4. Property Details
  Technical Issues -

All 3cim presentations are displayed in a common Internet browser. While most browsers are compatible with 3cim technology, we recommend using Microsoft Internet Explorer version 5.5 or higher for the best viewing experience. If you have verified that you are using I.E. but are still having difficulties, please check your browser version by going to the drop-down menu at the top of your screen and clicking:

Help > About Internet Explorer

The newest version of Internet Explorer installs easily on any PC and is available free at:

http://www.microsoft.com/windows/ie/downloads/critical/ie6sp1/default.asp

There is also a common browser setting that can interfere with the display of these presentations. To check this setting, please refer to the drop-down menus at the top of your browser screen and click:

Tools > Internet Options > Advanced tab > Microsoft VM > JIT compiler for virtual machine enabled (should be checked)

If this box is unchecked, you should check the box then restart your Internet Explorer to initiate this new setting. 

If after these you still can't see our tours, please install the current version of Java by following the instructions in the link below:

http://www.3cim.com/3cim/help/getjava.htm

- return to index -

 

 Interface Tools -

You'll notice that the presentation screen includes several tools designed to provide you with additional information and assistance. The following is a description of those tools:
'Request More Info' Button    or    'Request More Info' Button Opens a browser form enabling you to send a comment or a request for information directly to the listing agent for this property
'Send To A Friend' Button    or    'Send To A Friend' Button Opens a browser form enabling you to send the link to this property tour via e-mail to a friend or family member
Map Button    or    Map Button Links directly to a street map showing the location of this property (maps provided by Yahoo!Maps).
Bookmark Button This button `bookmarks' this specific page so that you may return directly to this information in the future. This works exactly like the "Add To Favorites" feature in Internet Explorer.



- return to index -

 

 Image Window Display Controls - VistaTour

When VistaTour scenes are present, the interface will default to VistaTour mode and display VistaTour scene #1.

Scene Thumbnail In VistaTour mode, thumbnail images for each available scene appear beneath the display window. Clicking directly on the thumbnail image will place the panorama for that scene in the display window.
The most efficient way to control a VistaTour image is to place the mouse pointer directly over the image, then click and hold the left mouse button while dragging the mouse pointer left or right. The further left or right that you move the mouse pointer, the faster the image will rotate in that direction. Positioning the mouse pointer in the center of the image will stop the rotation. As an alternate method of controlling the image rotation we have provided control buttons on the display window control panel as described below:
Image Controls (1) Change direction, left; (2) Stop rotation; (3) Change direction, right
Image Window Display Controls - Slide Show

Slide Show Button    or    Slide Show Button Clicking the button shown at left when present will display the Slide Show window and all still images associated with this property.
The most efficient way to control Slide Show images is to place the mouse pointer directly over the image window, then click and hold the left mouse button while dragging the mouse pointer left or right. The further left or right that you move the mouse pointer, the faster the series of images will cycle in that direction. As an alternate method of controlling the image cycle and other Slide Show features we have provided control buttons on the display window control panel as described below:
Magnification Indicator Where magnified images have been provided, this icon will appear in the control panel. When it is present, move the mouse pointer over the image window and it will convert to a magnifying glass. Images will cease to cycle while magnifier is in use.
Cycle Direction Controls (1) Change direction, left; (2) Stop rotation; (3) Change direction, right
Cycle Speed Control These buttons control the length of time an image remains in the display window before automtically cycling to the next image in the series. The user can slow the cycle time by clicking one or more times on the arrow pointing left, and speed the cycle time by clicking one or more times on the arrow pointing right.



- return to index -

 

 Property/Agent Details -

The text information that accompanies the property's images was submitted by the agent-of-record for this property and is entirely under his/her control. 3cim, Inc. does not edit or modify this information in any way and accepts no responsibility for its accuracy.

A 3cim Virtual Tour presentation provides fields for several important property details. If any of these fields are blank or contain confusing or erroneous data, please report this to the listing agent.


- return to index -